Terms & conditions

This page and any pages it links to explainswalespro.org (and all other associated domains) terms of use. You must agree to these to use the site.

Who we are

The Wales Professional Review for Optometry (Wales PRO) is managed by the Revalidation Support Unit (RSU) on behalf of Health Education & Improvement Wales (HEIW). It is supported by the Business Systems Support Unit (BSSU). Wales PRO was commissioned  for use by newly qualified Optometrists in Wales to facilitate the review process.

Using Wales PRO

You agree to use Wales PRO only for lawful purposes. You must also use it in a way that doesn’t infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by anyone else.

We constantly adapt the system in line with feedback, quality assurance reviews and external bodies. We can, if required, change or remove content at any time without notice. If you have any feedback regarding the site, please email heiw.walespro@wales.nhs.uk 

Services and data use

You can use Wales PRO to facilitate your review process. Wales PRO is also used to report on the completion of reviws within each Health Board.

If you are an Mentee you should remember that the data you enter must not breach patient confidentiality rules. You are asked to agree the following statements:-

· I agree not to enter patient identifiable data into this database

· I agree not to use images of patients without prior consent or under normal NHS rules of data processing

· I understand that current review supporting information entered on Wales PRO will be fully accessible to my mentor for the year in question once agreed meeting date has been input on Wales PRO

· Where information could foreseeably be associated with an identifiable patient even when a name is not used, consent for inclusion must be obtained in advance.

I understand and accept the principles of access and confidentiality described in this statement.

If you are a Mentor you must agree to the following conditions:-

I understand that the information I have access to on the database is personal data as defined by the GDPR, and that I therefore have specific responsibilities to it.

Therefore I agree:

· To hold this data securely and use it only for the purposes for which it has been submitted to me.

· To securely destroy any data that I may download and/or print from the database once the review is complete. In keeping with best practice, hard copy data should be shredded and/or disposed of in confidential waste.

If you are another user (Health Board staff, system/IT administrator, HEIW staff etc.) you must agree to the following conditions:

I understand and accept the principles of access and confidentiality described in the statements below and recognise and accept my own responsibilities in relation to them.

I therefore agree:

· To hold this data securely and use it only for the purposes for which it has been submitted to me.

· To destroy any data that I may download from the database securely. In keeping with best practice this data should be shredded and/or disposed of in confidential waste.

Linking from Wales PRO

Wales PRO links to other websites that are managed by us e.g. RSU Resources. If you have any feedback on any of these, please contact heiw.walespro@wales.nhs.uk Wales PRO may also link to websites that are not managed by us e.g.General Optical Council we don’t have any control over the content on these websites.

We’re not responsible for:

· the protection of any information you give to these websites

· any loss or damage that may come from your use of these websites, or any other websites they link to

You should read all terms and conditions, privacy notices and end user licences that relate to these websites before you use them.

Using Wales PRO content

All content is subject to copyright protection. The website is subject to copyright and the contents, process and functionality cannot be shown, described or demonstrated to any parties that are not directly engaged with the system.

Wales PRO consists of a number of independent sites; they cover the Optometry sector. The main structures of the sites are similar to the Medical Appraisal & Revalidation System (MARS) but the text has been changed as appropriate.

The personal information held within these sites is treated in accordance with General Data Protection Regulation. For the purposes of the regulation, HEIW is the Data Controller. Further information can be found in our privacy notice.


While we make every effort to keep Wales PRO up to date, we can’t provide any guarantees that the information will be current, secure, accurate, complete or free from bugs or viruses.

All advice we produce is consistent with regulatory requirements. We’re not liable for any loss or damage that may come from using Wales PRO. This includes:

· any direct, indirect or consequential losses

· any loss or damage caused by civil wrongs (‘tort’, including negligence), breach of contract or otherwise

· the use of Wales PRO and any websites that are linked to or from it

· the inability to use Wales PRO and any websites that are linked to or from it

This applies if the loss or damage was foreseeable, arose in the normal course of things or you advised us that it might happen.

Information about you and your visits to Wales PRO

We collect information about you in accordance with our privacy notice and our cookie policy. By using Wales PRO, you agree to us collecting this information and confirm that any data you provide is accurate.

Virus protection

We make every effort to check and test Wales PRO for viruses at every stage of production. You must make sure that the way you use Wales PRO doesn’t expose you to the risk of viruses, malicious computer code or other forms of interference which can damage your computer system.

We’re not responsible for any loss, disruption or damage to your data or computer system that might happen when you use Wales PRO.

Viruses, hacking and other offences

When using Wales PRO, you must not introduce viruses, trojans, worms, logic bombs or any other material that’s malicious or technologically harmful.

You must not try to gain unauthorised access to Wales PRO, the server on which it’s stored or any server, computer or database connected to it.

You must not attack Wales PRO in any way. This includes denial-of-service attacks.

We’ll report any attacks or attempts to gain unauthorised access to Wales PRO to the relevant law enforcement authorities and share information about you with them.

Governing law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales.


We’re not liable if we fail to comply with these terms and conditions because of circumstances beyond our reasonable control.

We might decide not to exercise or enforce any right available to us under these terms and conditions. We can always decide to exercise or enforce that right at a later date.

Doing this once won’t mean we automatically waive the right on any other occasion.

If any of these terms and conditions are held to be invalid, unenforceable or illegal for any reason, the remaining terms and conditions will still apply.

The Revalidation Support Unit (RSU) is committed to providing a high-quality service to everyone we deal with. In order to do this we need you to provide feedback on our service and we want to help you resolve a complaint you may have, as quickly as possible. For information regarding our complaints policy, please contact heiw.walespro@wales.nhs.uk. 

Changes to these terms and conditions

Please check these terms and conditions regularly. We can update them at any time without notice. We will endeavour to contact all of our users, should they be updated.